Help

This section helps you use the features on this website:

If you have any questions that are not answered by this page or the About CERP page, please contact us.

This website is best viewed in:

  • Microsoft Internet Explorer 7 or above
  • Firefox 2.0 or above.

Audio help

You need a media player to listen to any audio files on the website.

If you don't already have one, you can download one of these free media players:

Unfortunately, we can't offer support for your use of third-party software: installing and using it is your responsibility. If you are using a dial-up connection, please note that audio files can be large and may take some time to download.

Large text help

For some visitors, options for enlarging text may be helpful
Enlarging text on web pages
Enlarging text in PDFs
Large text PDF print outs

Enlarging text on web pages

In Firefox there are the following options:

  • Press Ctrl and plus (+) button or minus (-) button to zoom in and out (pressing Ctrl and 0 will reset the size to normal).
  • Press Ctrl and use mouse wheel (to enlarge or reduce text size)
  • Go to menu item View > Zoom > Select Zoom text only and then Zoom in to enlarge
  • View > Zoom > Zoom out to reduce the text size
  • View > Zoom > Reset to set to normal size

In Microsoft Internet Explorer 7 to resize texts there are the following options:

  • Menu item View > Text size > Largest
  • Press Ctrl and plus (+) button or minus (-) button (or Ctrl button and use mouse wheel) to enlarge or reduce the text size.
  • Click on the bottom of the right hand side of the screen where the 100% symbol is and you will get several options to enlarge your web page.

Enlarging text in PDFs

Ensure that the toolbars for Adobe are showing (bottom left hand side screen gives the Hide/Show option). Text size on a PDF viewer can be changed using the Zoom Tools or the Zoom in or Zoom out button toolbar items.

Large text PDF print outs

Some printers let you change the size of the print using the printer's software options, check your printer's user guide or contact your IT support.

All A3 printers can print PDF documents in a larger font size – check your printer's user guide.

Print options

If you don't have an A3 printer you can either:

  • In the 'Page Handling' part of the printer dialogue box set 'Page Scaling' to 'Tile large pages' and 'Tile Scale' to '200%' This will print the page over 6 pages and the font size increases from 12 to 24 point.

OR

  • For simple documents or short extracts copy and paste into a Word document then change the font size. You will, however, lose the formatting.

Unfortunately, we can't offer support for your use of third-party software: installing and using it is your responsibility.

PDF help

Many of the papers in our research library are freely downloadable as PDFs from our website.

Copy and paste from a PDF

It is possible to copy and paste from the PDFs on our website. Please note that the copyright for materials on our website is held by AQA. Any use of this material must not infringe copyright conditions, and must include suitable and accurate citations/references to the original material.

Why use Portable document format (PDF)?

Adobe® Acrobat® Reader is free software that enables you to read PDF files on any computer. You can download this software, or upgrade to a more recent version, from the download area of the Adobe website. PDF files on this Website can be viewed using Acrobat Reader version 5 and above.

PDF files look the same on any computer: the layout, page numbering, fonts and so on are reproduced exactly, regardless of the set up of your computer or printer, which would not be the case if other file formats were used.

Support

Unfortunately, we can't offer support for your use of third-party software: installing and using it is your responsibility, however, if you have difficulties with PDFs on this site try the following:

  • Make sure you have Acrobat Reader version 5 or above. If you see a message saying Acrobat reader is unable to open a document, or you see 'done' but the screen is blank, try upgrading your Acrobat Reader to version 5 or above. If you already have version 5 or above, you might need to reinstall it. Then restart your computer and try again.

  • Try saving the file, then opening it again in Acrobat Reader, rather than viewing it in your browser. On a PC this is usually done by right clicking on the link and choosing 'Save Target As ...'

  • Some of these documents are large files that might take a few minutes to download. You may not be able to print the document before the download is finished.

  • If a document is improperly cached (saved) by your browser then you will have repeated problems trying to open it. You may find that clearing your cache will enable you to open it.

  • If you can see the PDF on your screen OK but have trouble printing it, check if you are using a PS (postscript) printer driver. Using another driver sometimes causes squares to be printed instead of the correct text. There is a helpful step-by-step guide to troubleshooting printing problems on the Adobe website.

CERP RSS feed

RSS feeds are a way of sharing headlines and other web content in sequential order. By viewing our RSS feed, new content published on our website can be viewed without having to access the site itself. This greatly reduces the time and effort needed to check the site regularly for updates.

How to start viewing the RSS feed

If you have Internet Explorer 7 or above or Mozilla Firefox you can view our RSS feed within your web browser. Alternatively, you can use a stand-alone news reader. A news reader is a piece of software that checks the feed and lets you view any new content that has been added.

You need to subscribe to our RSS feed to start viewing it.

How to subscribe to a feed in Microsoft Internet Explorer

  • Go to the CERP homepage.
  • Select Subscribe next to the RSS icon  in the Get Updates box on the right hand side of the page to view the feed on our website.
  • Select Subscribe to this Feed.
  • In the dialog box, type a name for the feed and select a folder to save it in.
  • Select Subscribe.

How to view your feeds in Microsoft Internet Explorer

To view your subscribed feed, select the Favourites Centre , and then select Feeds.

How to subscribe to a feed in Mozilla Firefox

  • Go to the CERP homepage.
  • Select Subscribe next to the RSS icon  in the Get Updates box on the right hand side of the page to view the feed on our website.
  • Select the application you will use to read the RSS feed.
  • Select Subscribe Now.
  • Select OK.
     

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